1. Email the client 1 week before the invoice is to be sent, asking if everything is ok

  2. Send the invoice on the agreed date (usually the date the candidate starts)

  3. Remind them 5 day before the invoice is due

  4. Remind them when the invoice is 1 week overdue

  5. when the invoice is 2 weeks overdue, explain that you’re a small business and this will cause cashflow issues

  6. When the invoice is 3 weeks overdue, explain that if the invoice is not settled within 1 week, you will pass the invoice on to debt collectors after which nothing can be done.

  7. On the 4th week email saying the debt is being passed over to debt collectors

  8. Contact https://reclaw.co.uk/ within 48 hours - we use them too